|
International “Mr Real Estate Advertising”
Ian Grace
Brisbane born Ian Grace, is acknowledged as the world’s foremost expert on Real Estate Advertising. For 16 years, he worked and researched in England, South Africa, and the USA.
Since 1994, he has conducted his Advertising and Customer Service training worldwide.
International Speaker at Real Estate Conventions
- NAR (National Association of Realtors), USA – invited to speak 6 times
- CREA (Canadian Real Estate Association) – Toronto, October 2000
- CAR (Colorado Association of Realtors) – October 2000; October 2006
- Coldwell Banker National Convention – Canada 1999 – keynote speaker
- Property Business Show – London, UK – February 2001
- Wisconsin Realtors Convention – Milwaukee, September 2001
- NAEA (National Association of Estate Agents) Congress – London, UK – May, 2006
- Home Sale Conference (Europe/s largest), UK, November 2007
- – double keynote speaker at both events
- The only person outside North America ever, to be invited more than 4 times
Articles Published Worldwide
Ian’s series of press and Internet Ad Writing articles appear in the Real Estate Industry Journals in every state of Australia and New Zealand. They are also published in REM, The National Real Estate Magazine in Canada (since 1998) and nationally throughout the UK.
His unique Ad Writing System can help real estate salespeople to:
- Win more listings and generate walk in listings
- Learn how to obtain more marketing dollars from sellers
- Combat commission cutters and those doing the ads for free
- Write Ads that really SELL - more properties at higher prices, quicker
- NEVER BE SHORT OF IDEAS to write great advertising, ever again
International Customer Service Experience
Ian spent 16 years working and researching in the UK, South Africa and USA. From 1969 – 1972, he received what was renowned as the world’s best Customer Service, Advertising and Sales training in the newspaper industry, courtesy of Thomson Newspapers UK. Since 1994, he has been delivering his programs throughout Australia, New Zealand, USA, Canada and the UK.
Nationally Accredited Program
Ian has been a trainer since 1972 and his Customer Service program was Nationally Accredited in Australia, by The Australian Institute of Management, in 1996.
Customer Service Clients
Ian has delivered his Customer Service Programs to industry groups worldwide, such as Newspapers, Real Estate, Retail/Wholesale and Motor and companies like Yamaha Motorcycle and Marine; The Boral Group of Companies and Energex (Electricity and LPG Gas Divisions).
International Convention Speaker
Ian has spoken at National Motor Industry Conventions throughout Australia and was the sole external speaker for the Yamaha Royal Star Motorcycle Launch Convention in Sydney and the Yamaha Marine Convention in Townsville. He has spoken 6 times at NAR (National Association of Realtors), USA – the world’s biggest Real Estate Convention, as well as the Wisconsin and Colorado Realtors Annual Conventions. Plus, keynote speaker at both the NAEA (National Association of Estate Agents) Annual Convention and Homesale Network Convention (Europe’s biggest).
Personal On Site Research
- Carl Sewell – USA’s Number 1 Cadillac dealer and author of “Customers for Life”
- Nordstrom Department stores, USA – legendary customer service as per the book “The Nordstrom Way”
- Pick’n’Pay Supermarkets, South Africa - recipient of the International Supermarketing Award presented in the USA
- Pike Place Fish Market, Seattle – the subject of 2 international Training videos and 3 books, on Customer Service and fun in the work place
- A number of the east coast of Australia’s most profitable motor dealers, renowned for their Customer Service
- L.J. Hooker - Australasia’s number one real estate group, where Ian conceived their ground breaking “Is this your new home?” (with little girl and teddy), signage.
World First book – his (3600) Real Estate Customer Service Ideas book is Number 1, unique worldwide.
Ian Grace – Australia – www.iangrace.com.au Email: amazing@iangrace.com.au
|
|
|
Free stuff
Free audios and articles on
real estate advertising and customer service. When new material is released, we'll send it to you.
|
